How To Fix /SCMTMS/TOR396 - Freight booking &1 contains no items for FO for pick-up/delivery

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 396

• Message text: Freight booking &1 contains no items for FO for pick-up/delivery

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR396 - Freight booking &1 contains no items for FO for pick-up/delivery ?

  The SAP error message /SCMTMS/TOR396 indicates that a freight booking does not contain any items for the freight order (FO) related to pick-up or delivery. This can occur in the SAP Transportation Management (TM) module when there are issues with the freight booking configuration or the associated transportation requirements.
  Causes:
  
  Missing Items in Freight Booking: The freight booking may not have any items assigned to it, which means there are no goods to be picked up or delivered.
  Incorrect Configuration: There may be configuration issues in the transportation management settings that prevent items from being linked to the freight booking.
  Transportation Requirement Issues: The transportation requirements that should generate the freight booking may not have been created or linked correctly.
  Data Inconsistencies: There could be inconsistencies in the data, such as missing or incorrect master data (e.g., material master, customer master).
  Status of the Freight Order: The freight order may be in a status that does not allow for items to be processed.
  
  Solutions:
  
  Check Freight Booking Items: Verify that the freight booking has items assigned to it. If not, you may need to create or assign items to the freight booking.
  Review Transportation Requirements: Ensure that the transportation requirements are correctly created and linked to the freight booking. You may need to create new transportation requirements if they are missing.
  Configuration Review: Check the configuration settings in SAP TM to ensure that everything is set up correctly for freight bookings and transportation requirements.
  Data Validation: Validate the master data related to the items, such as materials and customers, to ensure that they are correctly set up and active.
  Freight Order Status: Check the status of the freight order to ensure it is in a state that allows for processing. If necessary, change the status to allow for item processing.
  Logs and Traces: Review any logs or traces available in SAP to identify any additional errors or warnings that may provide more context for the issue.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SCMTMS/BOOKING to view and manage freight bookings, and /SCMTMS/FO for freight orders.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  Documentation: Refer to the SAP Help Portal for detailed documentation on Transportation Management and freight booking processes.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP TM for further assistance.