How To Fix /SCMTMS/TOR398 - Cannot move unconfirmed items

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 398

• Message text: Cannot move unconfirmed items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR398 - Cannot move unconfirmed items ?

  The SAP error message /SCMTMS/TOR398 Cannot move unconfirmed items typically occurs in the context of SAP Transportation Management (TM) when there are items in a transportation order that have not been confirmed. This can prevent the system from processing the transportation order further, such as executing a shipment or moving the items.
  Cause:
  
  
  Unconfirmed Items: The primary cause of this error is that there are items in the transportation order that have not been confirmed. This could be due to various reasons, such as:
  
  The items have not been picked or packed.
  The confirmation process has not been completed in the system.
  There may be discrepancies in the order that prevent confirmation.
  
  
  
  Incomplete Processes: If the necessary steps in the logistics process (like picking, packing, or loading) have not been completed, the system will not allow the movement of these items.
  
  
  Configuration Issues: There may be configuration settings in SAP TM that are preventing the confirmation of items.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Confirm Items: Ensure that all items in the transportation order are confirmed. This may involve:
  
  Completing the picking and packing processes.
  Using the appropriate transaction codes to confirm the items in the system.
  
  
  
  Check Order Status: Review the status of the transportation order and the items within it. Make sure that all necessary steps have been completed.
  
  
  Review Logs: Check the system logs for any additional error messages or warnings that may provide more context about why the items are unconfirmed.
  
  
  Configuration Review: If the issue persists, review the configuration settings in SAP TM to ensure that they are set up correctly for the confirmation process.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling unconfirmed items in transportation orders.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that are used for confirming items, such as /SCMTMS/TOR for transportation orders.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to perform confirmations in the system.
  
  By following these steps, you should be able to address the /SCMTMS/TOR398 Cannot move unconfirmed items error and proceed with your transportation processes in SAP TM.