How To Fix /SCMTMS/TEND337 - Creation of quotation for RFQ &1 failed; charge elem. &2 miss. in message

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 337

• Message text: Creation of quotation for RFQ &1 failed; charge elem. &2 miss. in message

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND337 - Creation of quotation for RFQ &1 failed; charge elem. &2 miss. in message ?

  The SAP error message /SCMTMS/TEND337 indicates that there was a failure in creating a quotation for a Request for Quotation (RFQ) due to a missing charge element. This error typically occurs in the context of SAP Transportation Management (TM) when trying to create a quotation for a transportation service.
  Cause:
  The error message suggests that the system is unable to find a required charge element associated with the RFQ. Charge elements are used to define the costs associated with transportation services, and if one is missing or not properly configured, the system will not be able to proceed with the quotation creation.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check Charge Element Configuration:
  
  Go to the configuration settings in SAP TM and verify that the charge elements are correctly defined. Ensure that all necessary charge elements for the RFQ are set up in the system.
  
  
  
  Review RFQ Details:
  
  Open the RFQ in question and check if all required fields are filled out correctly. Pay special attention to the charge elements and ensure that they are assigned properly.
  
  
  
  Maintain Charge Elements:
  
  If the charge element is indeed missing, you may need to create or maintain it. This can typically be done in the customizing settings under the relevant transportation management configuration.
  
  
  
  Check for Dependencies:
  
  Sometimes, charge elements may depend on other configurations or master data. Ensure that all related data (like service providers, transportation lanes, etc.) is correctly set up.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on charge elements and their configuration in the context of RFQs.
  
  
  
  Testing:
  
  After making the necessary changes, try to create the quotation again to see if the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/RFQ to access RFQ-related functionalities or /SCMTMS/CHARGE for charge element configurations.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in Transportation Management.
  
  By following these steps, you should be able to identify and resolve the issue related to the missing charge element in the RFQ process.