How To Fix /SCMTMS/TEND336 - Creation of quotation for RFQ &1 failed; charge item &2 miss. in message

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 336

• Message text: Creation of quotation for RFQ &1 failed; charge item &2 miss. in message

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND336 - Creation of quotation for RFQ &1 failed; charge item &2 miss. in message ?

  The SAP error message /SCMTMS/TEND336 indicates that there was a failure in creating a quotation for a Request for Quotation (RFQ) due to a missing charge item. This error typically occurs in the context of SAP Transportation Management (TM) when trying to create a quotation for a transportation service.
  Cause:
  The error is caused by the absence of a required charge item in the quotation process. Charge items are essential for defining the costs associated with transportation services, and if any required charge item is missing, the system cannot proceed with the quotation creation.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Charge Items Configuration:
  
  Go to the configuration settings for charge items in SAP TM.
  Ensure that all necessary charge items are defined and active.
  
  
  
  Review the RFQ:
  
  Open the RFQ that is causing the error.
  Check if all required charge items are included in the RFQ.
  If any charge items are missing, add them to the RFQ.
  
  
  
  Validate Quotation Data:
  
  Before attempting to create the quotation again, validate all the data in the RFQ.
  Ensure that all mandatory fields are filled out correctly.
  
  
  
  Check for Custom Logic:
  
  If there are any custom enhancements or user exits that might affect the quotation creation process, review them to ensure they are not causing the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for any specific requirements related to charge items in your version of SAP TM.
  
  
  
  Test in a Development Environment:
  
  If possible, replicate the issue in a development or test environment to troubleshoot further without affecting production data.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Charge Item Configuration: Understanding how to configure charge items in SAP TM is crucial. This includes defining the types of charges, their calculation methods, and their relevance to different transportation scenarios.
  SAP TM Documentation: Familiarize yourself with the SAP Transportation Management documentation for detailed guidance on RFQ and quotation processes.
  User Forums and Communities: Engaging with SAP user communities can provide insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCMTMS/TEND336.