How To Fix /SCMTMS/TEND252 - E-mail &1 does not contain required keyword &2

/SCMTMS/TEND252 - Overview

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 252

• Message text: E-mail &1 does not contain required keyword &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND252 - E-mail &1 does not contain required keyword &2 ?

  The SAP error message /SCMTMS/TEND252 indicates that an email sent from the Transportation Management System (TMS) does not contain a required keyword in its subject or body. This error typically arises in scenarios where specific keywords are necessary for the system to process the email correctly, such as for notifications, confirmations, or other automated processes.
  
  Cause:
  The error is triggered when:
  
  An email is sent to the TMS system, but it lacks a required keyword that the system expects to find.
  The keyword is defined in the configuration settings of the TMS, and the email does not meet these criteria.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration Settings:
  
  Review the configuration settings in the TMS to identify the required keywords. This can usually be found in the customizing settings for TMS under the relevant email notification settings.
  
  
  
  Modify Email Content:
  
  Ensure that the email being sent includes the required keyword(s) in the subject line