How To Fix /SCMTMS/TEND228 - Cannot retrieve document &1 in language &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 228

• Message text: Cannot retrieve document &1 in language &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND228 - Cannot retrieve document &1 in language &2 ?

  The SAP error message /SCMTMS/TEND228 Cannot retrieve document &1 in language &2 typically occurs in the context of SAP Transportation Management (TM) when the system is unable to retrieve a document (such as a transport order, shipment, etc.) in the specified language. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Language-Specific Data: The document you are trying to access may not have been translated or created in the specified language.
  Incorrect Language Settings: The user’s language settings may not match the available languages for the document.
  Authorization Issues: The user may not have the necessary authorizations to view the document in the specified language.
  Data Inconsistency: There may be inconsistencies or issues in the database that prevent the document from being retrieved.
  
  Solutions:
  
  
  Check Document Language Availability:
  
  Verify if the document exists in the specified language. You can do this by checking the document in the default language or other available languages.
  If the document is not available in the required language, consider creating or translating the document.
  
  
  
  Adjust User Language Settings:
  
  Ensure that the user’s language settings in their SAP profile match the languages available for the document. This can be done in the user profile settings.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access the document. This may involve reviewing roles and permissions assigned to the user.
  
  
  
  Database Consistency Check:
  
  Perform a consistency check on the database to ensure that all necessary data is present and correctly linked. This may involve running specific SAP transactions or reports to identify and resolve inconsistencies.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation and may have provided solutions or patches for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that may help in troubleshooting, such as /SCMTMS/ORDER for transport orders or /SCMTMS/SHIP for shipments.
  User Documentation: Review user manuals or documentation related to SAP TM for additional insights on document management and language settings.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCMTMS/TEND228.