How To Fix /SCMTMS/TEND230 - Cell phone not maintained for SMS recipient &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 230

• Message text: Cell phone not maintained for SMS recipient &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND230 - Cell phone not maintained for SMS recipient &1 ?

  The SAP error message /SCMTMS/TEND230 Cell phone not maintained for SMS recipient &1 typically occurs in the context of SAP Transportation Management (TM) when the system attempts to send an SMS notification to a recipient whose cell phone number has not been maintained in the system.
  Cause:
  The error is caused by the absence of a valid cell phone number for the recipient specified by &1. This could happen for various reasons, such as:
  
  The recipient's contact information has not been entered into the system.
  The cell phone number is incorrectly formatted or missing.
  The recipient is not set up correctly in the relevant master data (e.g., business partner, employee).
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Recipient Data:
  
  Identify the recipient indicated by &1 in the error message.
  Navigate to the relevant master data (e.g., Business Partner or Employee) in SAP.
  
  
  
  Maintain Cell Phone Number:
  
  Ensure that the cell phone number is correctly entered in the appropriate field.
  The format should be valid and include the country code if necessary.
  
  
  
  Verify Communication Settings:
  
  Check if the communication settings for the recipient allow for SMS notifications.
  Ensure that the recipient is set up to receive SMS messages.
  
  
  
  Test the Configuration:
  
  After maintaining the cell phone number, try to resend the SMS notification to verify that the issue is resolved.
  
  
  
  Consult Documentation:
  
  If the problem persists, refer to SAP documentation or help resources for further troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) or PA30 (Maintain HR Master Data) to access and update the recipient's information.
  User Roles: Ensure that you have the necessary authorizations to edit the recipient's data.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance related to SMS notifications in SAP TM.
  
  By following these steps, you should be able to resolve the error and ensure that SMS notifications can be sent successfully to the intended recipients.