How To Fix /SCMTMS/TEND221 - Sender determ. failed for freight RFQ &1; check inb. user in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 221

• Message text: Sender determ. failed for freight RFQ &1; check inb. user in Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND221 - Sender determ. failed for freight RFQ &1; check inb. user in Customizing ?

  The SAP error message /SCMTMS/TEND221 Sender determination failed for freight RFQ &1; check inbound user in Customizing typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the determination of the sender for a freight request for quotation (RFQ). This error indicates that the system is unable to identify the appropriate sender for the RFQ based on the configuration settings.
  Cause:
  
  Configuration Issues: The most common cause of this error is that the sender determination settings in the Customizing are not properly configured. This could be due to missing or incorrect entries in the relevant customizing tables.
  Missing User: The inbound user that is supposed to be associated with the sender determination might not be defined or is incorrectly set up in the system.
  Authorization Issues: The user may not have the necessary authorizations to perform the sender determination.
  Data Inconsistencies: There may be inconsistencies in the master data or transactional data that prevent the system from determining the sender.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the Customizing transaction (SPRO) and navigate to the relevant settings for sender determination in SAP TM.
  Ensure that the sender determination rules are correctly defined and that the necessary entries exist.
  
  
  
  Verify Inbound User:
  
  Check the configuration for the inbound user in the Customizing settings. Ensure that the user is correctly defined and associated with the appropriate sender determination settings.
  
  
  
  Review Authorizations:
  
  Ensure that the user executing the RFQ has the necessary authorizations to perform the sender determination. This may involve checking roles and authorizations in the user profile.
  
  
  
  Check Master Data:
  
  Review the master data related to the sender, such as business partners, transportation lanes, and other relevant data to ensure there are no inconsistencies.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the sender determination is failing. This may require technical expertise.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for Customizing), SE11 (for data dictionary), or SE80 (for object navigator) to investigate the issue further.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional insights.
  Community Forums: Consider searching or posting in SAP community forums for additional help from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the error message /SCMTMS/TEND221.