How To Fix /SCMTMS/TEND220 - Error while processing e-mail: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 220

• Message text: Error while processing e-mail: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND220 - Error while processing e-mail: &1 ?

  The SAP error message /SCMTMS/TEND220 typically indicates an issue related to the processing of emails in the SAP Transportation Management System (TM). This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Cause:
  
  Email Configuration Issues: The email settings in the SAP system may not be configured correctly. This includes SMTP settings, email addresses, or other related configurations.
  Invalid Email Format: The email being processed may have an invalid format or contain unsupported characters.
  Network Issues: There may be network connectivity problems preventing the SAP system from sending or receiving emails.
  Authorization Issues: The user or system may not have the necessary authorizations to process emails.
  System Errors: There could be underlying system errors or bugs that are causing the email processing to fail.
  
  Solution:
  
  
  Check Email Configuration:
  
  Verify the SMTP settings in the SAP system. Ensure that the mail server is correctly configured and reachable.
  Check the email addresses being used for any typos or formatting issues.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during email processing.
  
  
  
  Test Email Functionality:
  
  Use transaction SCOT to test the email sending functionality. This can help identify if the issue is with the email configuration or the specific email being processed.
  
  
  
  Check Authorizations:
  
  Ensure that the user or system has the necessary authorizations to send and receive emails.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues preventing the SAP system from connecting to the email server.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SCOT: SAPconnect Administration
  SLG1: Application Log
  
  
  Documentation: Review the SAP Help Portal for documentation related to SAP TM and email processing.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the /SCMTMS/TEND220 error and implement a suitable solution.