How To Fix /SCMTMS/TC_RATES408 - Error during download; Microsoft Excel file could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TC_RATES -

• Message number: 408

• Message text: Error during download; Microsoft Excel file could not be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TC_RATES408 - Error during download; Microsoft Excel file could not be read ?

  The SAP error message /SCMTMS/TC_RATES408 indicates that there was an issue while trying to download data to a Microsoft Excel file, specifically that the Excel file could not be read. This error can occur in various scenarios, particularly when dealing with transport management or logistics in SAP.
  Causes:
  
  File Format Issues: The Excel file may be in an unsupported format or corrupted.
  File Permissions: The user may not have the necessary permissions to access or read the file.
  Excel Version Compatibility: The version of Excel being used may not be compatible with the format being generated by SAP.
  SAP System Configuration: There may be configuration issues within the SAP system that affect file downloads.
  Network Issues: Temporary network issues could prevent the file from being downloaded correctly.
  
  Solutions:
  
  Check File Format: Ensure that the file being downloaded is in a compatible format (e.g., .xlsx or .xls). If the file is corrupted, try generating it again.
  Permissions: Verify that the user has the necessary permissions to access the file and the directory where it is being saved.
  Excel Compatibility: Make sure that the version of Excel being used is compatible with the file format being generated by SAP. If necessary, update Excel or try using a different version.
  SAP Configuration: Check the SAP system configuration related to file downloads. This may involve consulting with your SAP Basis team or reviewing relevant SAP notes.
  Network Stability: Ensure that there are no network issues that could be affecting the download process. Try downloading the file again after checking the network connection.
  Use Alternative Methods: If the issue persists, consider using alternative methods to export data, such as exporting to CSV format or using SAP's built-in reporting tools.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem continues after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.