How To Fix /SCMTMS/TC_RATES410 - Download canceled by user

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TC_RATES -

• Message number: 410

• Message text: Download canceled by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TC_RATES410 - Download canceled by user ?

  The SAP error message /SCMTMS/TC_RATES410 Download canceled by user typically occurs in the context of the SAP Transportation Management System (TMS) when a user cancels a download process related to transportation rates or related data. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  User Intervention: The most straightforward cause is that the user manually canceled the download process. This could happen if the user realized they initiated the download by mistake or if they were waiting too long for the process to complete.
  System Timeout: If the download process takes too long, it might lead to a timeout, prompting the user to cancel the operation.
  Network Issues: Intermittent network connectivity problems can cause the download to hang, leading users to cancel the operation.
  System Performance: If the SAP system is under heavy load or experiencing performance issues, it may slow down the download process, prompting users to cancel.
  
  Solution:
  
  Retry the Download: If the cancellation was unintentional, simply retry the download process. Ensure that you have a stable network connection.
  Check System Performance: Monitor the performance of the SAP system. If it is slow, consider running the download during off-peak hours or after optimizing system performance.
  Increase Timeout Settings: If timeouts are a frequent issue, consider adjusting the timeout settings in the SAP system to allow for longer processing times.
  Review Logs: Check the application logs for any additional error messages or warnings that might provide more context about why the download was canceled.
  User Training: Ensure that users are trained on the proper procedures for initiating and managing downloads to minimize accidental cancellations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the /SCMTMS/TC_RATES410 function. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TMS that may help in managing transportation rates and downloads.
  Support: If the issue persists and is affecting business operations, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to address the error message and minimize its occurrence in the future.