How To Fix /SCMTMS/OM083 - Error during update handler processing; TOR stop update

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/OM -

• Message number: 083

• Message text: Error during update handler processing; TOR stop update

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/OM083 - Error during update handler processing; TOR stop update ?

  The SAP error message /SCMTMS/OM083 indicates that there was an issue during the update handler processing for a Transportation Order (TOR) in the SAP Transportation Management System (TM). This error typically occurs when there is a problem with the data being processed or when the system encounters an unexpected situation that prevents it from completing the update.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the Transportation Order, such as missing or incorrect entries.
  Custom Code Issues: If there are custom enhancements or modifications in the update handler, they may not be functioning correctly.
  Lock Issues: The TOR might be locked by another process, preventing the update from being completed.
  Configuration Issues: Incorrect configuration settings in the TM module can lead to errors during processing.
  System Performance: If the system is under heavy load, it may not be able to process updates in a timely manner.
  
  Solutions:
  
  Check Data Consistency: Review the data associated with the Transportation Order for any inconsistencies or missing information. Ensure that all required fields are populated correctly.
  Review Custom Code: If there are any custom enhancements, review the code for errors or issues that could be causing the update to fail.
  Check Locks: Use transaction codes like SM12 to check for any locks on the TOR. If there are locks, determine the cause and resolve it.
  Review Configuration: Ensure that the configuration settings in the TM module are correct and aligned with the business processes.
  System Performance: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling updates during off-peak hours.
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide additional context on the issue.
  Reprocess the Update: If the issue is resolved, you may need to reprocess the update manually or through the appropriate transaction.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM12 (Display and Delete Locks), and SE80 (Object Navigator) for debugging.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the SAP TM documentation for best practices and guidelines on managing Transportation Orders and handling errors.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.