How To Fix /SCMTMS/OM081 - Error during update handler processing; TOR root update

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/OM -

• Message number: 081

• Message text: Error during update handler processing; TOR root update

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/OM081 - Error during update handler processing; TOR root update ?

  The SAP error message /SCMTMS/OM081 indicates that there was an issue during the update handler processing for a Transportation Order (TOR) root update in the SAP Transportation Management System (TM). This error can occur due to various reasons, including data inconsistencies, configuration issues, or problems with the update logic.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the Transportation Order, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the Transportation Management module can lead to errors during processing.
  Custom Code: If there are custom enhancements or modifications in the update logic, they may not be functioning correctly.
  Locking Issues: If the Transportation Order is being accessed or modified by another process, it may lead to locking issues that prevent the update from completing.
  System Performance: High system load or performance issues can also lead to timeouts or failures during the update process.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  Data Consistency Check: Use transaction codes like /SCMTMS/OM_CHECK to perform a consistency check on the Transportation Order data.
  Review Configuration: Ensure that the configuration settings for the Transportation Management module are correct and aligned with business processes.
  Debugging: If custom code is involved, consider debugging the update handler to identify any issues in the logic.
  Lock Management: Check for any locks on the Transportation Order and resolve them if necessary. You can use transaction SM12 to view and manage locks.
  System Performance: Monitor system performance and check for any resource bottlenecks. If necessary, optimize the system or schedule heavy processing during off-peak hours.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for Transportation Management to ensure that all configurations and processes are correctly set up.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.