How To Fix /SCMTMS/INV_DISP055 - Credit memo submission failed; carrier invoice ID missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/INV_DISP -

• Message number: 055

• Message text: Credit memo submission failed; carrier invoice ID missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/INV_DISP055 - Credit memo submission failed; carrier invoice ID missing ?

  The SAP error message /SCMTMS/INV_DISP055 Credit memo submission failed; carrier invoice ID missing typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the submission of a credit memo related to a carrier invoice. This error indicates that the system is unable to process the credit memo because it lacks a necessary identifier for the carrier invoice.
  Cause:
  
  Missing Carrier Invoice ID: The primary cause of this error is that the system does not have a valid carrier invoice ID associated with the credit memo. This could happen if the invoice was not created or if there was an error during the invoice creation process.
  Data Entry Errors: There may be issues with the data entry where the carrier invoice ID was not correctly inputted or linked to the credit memo.
  Configuration Issues: There could be configuration problems in the SAP TM system that prevent the proper association of credit memos with carrier invoices.
  Integration Issues: If there are integrations with other systems (like ERP or third-party logistics systems), there may be issues in data transfer that lead to missing information.
  
  Solution:
  
  Check Carrier Invoice Creation: Verify that the carrier invoice has been created successfully and that it has a valid ID. You can do this by navigating to the relevant transaction in SAP TM to view existing invoices.
  Link Credit Memo to Invoice: Ensure that the credit memo is correctly linked to the corresponding carrier invoice. If it is not, you may need to manually associate it or recreate the credit memo with the correct references.
  Review Data Entry: Check for any data entry errors that may have occurred during the creation of the credit memo or the carrier invoice. Correct any discrepancies found.
  Configuration Review: If the issue persists, review the configuration settings in SAP TM to ensure that the system is set up correctly to handle credit memos and carrier invoices.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that deal with invoices and credit memos, such as /SCMTMS/INV for invoice management.
  SAP Notes: Check for any SAP Notes that may provide additional insights or solutions for this specific error message.
  User Roles and Authorizations: Ensure that the user attempting to submit the credit memo has the necessary authorizations to access and modify invoices and credit memos.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.