How To Fix /SCMTMS/INV_DISP009 - Work item closed for approver &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/INV_DISP -

• Message number: 009

• Message text: Work item closed for approver &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/INV_DISP009 - Work item closed for approver &1 ?

  The SAP error message /SCMTMS/INV_DISP009 Work item closed for approver &1 typically occurs in the context of SAP Transportation Management (TM) when a work item that requires approval has been closed, and the system is unable to process it further. This can happen for various reasons, such as the approver rejecting the work item, the work item being manually closed, or the approver not taking action within a specified timeframe.
  Cause:
  
  Work Item Rejection: The approver may have rejected the work item, leading to its closure.
  Manual Closure: The work item may have been manually closed by a user with the appropriate permissions.
  Timeout: The work item may have timed out if the approver did not take action within the allowed time frame.
  Workflow Configuration: There may be issues with the workflow configuration that prevent the work item from being processed correctly.
  
  Solution:
  
  Check Work Item Status: Review the status of the work item in the workflow management tool. If it has been rejected or closed, you may need to take appropriate action to reopen or recreate it.
  Reassign Work Item: If the work item was closed due to the approver's inaction, consider reassigning it to another approver or the same approver after discussing the issue.
  Review Workflow Configuration: Ensure that the workflow configuration is set up correctly and that there are no issues that could lead to premature closure of work items.
  User Training: If the issue is related to user actions, consider providing training to approvers on how to handle work items properly.
  System Logs: Check system logs for any additional error messages or warnings that could provide more context about why the work item was closed.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Transaction Codes: Use transaction codes like SWI1 (Work Item Selection) to monitor and manage work items in the workflow.
  Documentation: Refer to the SAP Help Portal for documentation on SAP TM workflows and approval processes.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message /SCMTMS/INV_DISP009.