How To Fix /SCMTMS/GNT_VIS016 - Timestamps for couple activity at location &1 for &2 are missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/GNT_VIS -

• Message number: 016

• Message text: Timestamps for couple activity at location &1 for &2 are missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/GNT_VIS016 - Timestamps for couple activity at location &1 for &2 are missing ?

  The SAP error message /SCMTMS/GNT_VIS016 indicates that there are missing timestamps for a couple activity at a specific location in the Transportation Management System (TMS). This error typically arises when the system is unable to find the necessary time-related data for a transportation activity, which can hinder the planning and execution of transportation processes.
  Cause:
  
  Missing Data: The most common cause is that the timestamps for the couple activity (e.g., loading, unloading, or transportation start/end times) have not been recorded or are missing in the system.
  Configuration Issues: There may be configuration issues in the TMS settings that prevent the proper recording of timestamps.
  Data Inconsistencies: Inconsistencies in master data (like location or activity definitions) can lead to missing timestamps.
  System Errors: There could be a temporary system error or glitch that is preventing the timestamps from being displayed or recorded.
  
  Solution:
  
  Check Data Entry: Verify that all necessary timestamps for the couple activity have been entered correctly in the system. This includes checking the relevant transportation orders, shipments, or other related documents.
  Review Configuration: Ensure that the TMS configuration is set up correctly to capture timestamps. This may involve checking the settings for transportation planning and execution.
  Data Consistency Check: Perform a consistency check on the master data related to the location and activities to ensure that everything is correctly defined and linked.
  System Logs: Check system logs for any errors or warnings that might provide additional context about why the timestamps are missing.
  Reprocess Activities: If the timestamps were supposed to be generated automatically, consider reprocessing the relevant activities to see if the timestamps are generated correctly.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be available.
  Contact SAP Support: If the issue persists after checking the above points, it may be necessary to contact SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in TMS, such as /SCMTMS/ORDER for transportation orders or /SCMTMS/SHIP for shipments, to check the status and details of the activities.
  SAP Notes: Look for SAP Notes that may address this specific error message or provide guidance on similar issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.