How To Fix /SCMTMS/GNT_VIS018 - Timestamps for travel activity at location &1 for &2 are missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/GNT_VIS -

• Message number: 018

• Message text: Timestamps for travel activity at location &1 for &2 are missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/GNT_VIS018 - Timestamps for travel activity at location &1 for &2 are missing ?

  The SAP error message /SCMTMS/GNT_VIS018 indicates that there are missing timestamps for a travel activity at a specific location. This error typically arises in the context of SAP Transportation Management (TM) when the system is trying to process or visualize travel activities, but it cannot find the necessary timestamp data.
  Cause:
  
  Missing Data: The most common cause is that the timestamps for the travel activities (such as departure and arrival times) have not been recorded or are missing in the system.
  Data Inconsistency: There may be inconsistencies in the data due to incomplete data entry or issues during data migration.
  Configuration Issues: Incorrect configuration settings in the transportation management module may lead to missing timestamps.
  Integration Issues: If the data is being pulled from another system (like an ERP system), there may be issues with the integration that prevent the timestamps from being transferred correctly.
  
  Solution:
  
  Check Data Entry: Verify that all necessary timestamps for the travel activities have been entered correctly in the system. This includes checking the relevant documents (like transportation orders, shipments, etc.) for missing information.
  Data Consistency Check: Run consistency checks in the system to identify any discrepancies or missing data. This can often be done through standard SAP reports or transaction codes.
  Review Configuration: Ensure that the configuration settings for the transportation management module are correct. This may involve checking the settings for travel activities and ensuring that timestamps are being captured as expected.
  Integration Review: If the data is coming from another system, check the integration points to ensure that data is being transferred correctly. This may involve working with your IT or integration team to troubleshoot any issues.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SCMTMS/ORDER or /SCMTMS/SHIPMENT to review the relevant documents and check for missing timestamps.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific bugs or provide guidance on error resolution.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more detailed insights based on your specific system configuration and data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.