How To Fix /SCMTMS/GNT_VIS015 - Timestamps for unload activity at location &1 for &2 are missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/GNT_VIS -

• Message number: 015

• Message text: Timestamps for unload activity at location &1 for &2 are missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/GNT_VIS015 - Timestamps for unload activity at location &1 for &2 are missing ?

  The SAP error message /SCMTMS/GNT_VIS015 indicates that there are missing timestamps for the unload activity at a specific location for a particular transportation unit. This error typically arises in the context of SAP Transportation Management (TM) when the system expects certain time-related data to be present for processing logistics activities, but it cannot find it.
  Cause:
  
  Missing Data: The most common cause of this error is that the timestamps for the unload activity have not been recorded or are missing in the system. This can happen if the unloading process was not properly executed or logged.
  Configuration Issues: There may be configuration issues in the SAP TM system that prevent the proper recording of timestamps.
  User Error: Users may have skipped steps in the unloading process, leading to incomplete data entry.
  Integration Issues: If the system is integrated with other applications (like EWM or external systems), there may be issues in data transfer that result in missing timestamps.
  
  Solution:
  
  Check Unloading Process: Verify that the unloading process was completed correctly. Ensure that all necessary steps were followed and that the timestamps were recorded.
  Manual Entry: If the timestamps are missing, you may need to manually enter the unload timestamps in the system. This can often be done through the relevant transaction or interface.
  Review Configuration: Check the configuration settings in SAP TM to ensure that all necessary parameters for recording timestamps are correctly set up.
  Data Consistency Check: Run consistency checks in the system to identify any discrepancies or missing data that could be causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a deeper system issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/ORDER for managing transportation orders.
  SAP Notes: Search for SAP Notes related to /SCMTMS/GNT_VIS015 for any known issues or fixes.
  User Roles: Ensure that users have the appropriate roles and permissions to perform unloading activities and record timestamps.
  Training: Provide training to users on the correct procedures for unloading and data entry to prevent future occurrences of this error.
  
  By addressing the root cause of the missing timestamps and ensuring proper data entry and system configuration, you can resolve the error and prevent it from recurring.