How To Fix /SCMTMS/FAG_MSG567 - Service product catalog &1 will not be considered for building rates &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 567

• Message text: Service product catalog &1 will not be considered for building rates &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG567 - Service product catalog &1 will not be considered for building rates &2 ?

  The SAP error message /SCMTMS/FAG_MSG567 indicates that a service product catalog is not being considered for building rates in the Transportation Management System (TMS). This error typically arises in the context of configuring and managing service products and their associated rates within the SAP system.
  Cause:
  The error can be caused by several factors, including:
  
  Inactive Service Product Catalog: The service product catalog referenced in the error message may not be active or properly configured in the system.
  Missing or Incorrect Configuration: There may be missing or incorrect configuration settings related to the service product catalog or the rates associated with it.
  Incompatibility: The service product catalog may not be compatible with the specific transportation scenario or the rate determination process being executed.
  Authorization Issues: There may be authorization issues preventing the system from accessing the service product catalog.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Service Product Catalog Status:
  
  Verify that the service product catalog referenced in the error message is active. You can do this by navigating to the relevant configuration settings in SAP TMS.
  
  
  
  Review Configuration:
  
  Ensure that the service product catalog is correctly configured. Check for any missing entries or incorrect settings that may prevent the catalog from being used in rate determination.
  
  
  
  Validate Compatibility:
  
  Confirm that the service product catalog is compatible with the transportation scenario you are working with. This may involve checking the settings for the transportation lanes, service products, and rate determination procedures.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the service product catalog. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring service product catalogs and rate determination in TMS.
  
  
  
  Debugging:
  
  If the issue persists, consider using debugging tools to trace the execution flow and identify where the process is failing.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Review SAP training materials or documentation related to TMS configuration and service product management for best practices and detailed instructions.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.