How To Fix /SCMTMS/FAG_MSG568 - Bonus-malus cannot be calculated without carrier information

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 568

• Message text: Bonus-malus cannot be calculated without carrier information

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG568 - Bonus-malus cannot be calculated without carrier information ?

  The SAP error message /SCMTMS/FAG_MSG568 indicates that the bonus-malus calculation cannot be performed because the necessary carrier information is missing. This error typically arises in the context of transportation management within SAP, particularly when dealing with freight agreements and cost calculations.
  Cause:
  The error is caused by the absence of carrier-related data that is essential for calculating the bonus-malus system. The bonus-malus system is a method used to adjust freight costs based on performance metrics, such as delivery reliability or service quality. If the system cannot find the required carrier information, it cannot perform the necessary calculations.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Carrier Master Data:
  
  Ensure that the carrier master data is correctly maintained in the system. This includes verifying that the carrier is defined and that all relevant information (such as contact details, payment terms, and performance metrics) is complete.
  
  
  
  Review Freight Agreements:
  
  Check the freight agreements associated with the transportation process. Ensure that the agreements are correctly linked to the relevant carriers and that all necessary details are filled in.
  
  
  
  Maintain Bonus-Malus Settings:
  
  Verify that the bonus-malus settings are properly configured in the system. This includes ensuring that the criteria for calculating bonuses and maluses are defined and that they reference the correct carriers.
  
  
  
  Check Transportation Planning:
  
  If the error occurs during transportation planning, ensure that the transportation lanes and routes are correctly set up and that they include the necessary carrier information.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on maintaining carrier information and configuring the bonus-malus system.
  
  
  
  System Configuration:
  
  If you have access to system configuration, check the settings related to the Transportation Management module to ensure that all necessary parameters are set up correctly.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Bonus-Malus System: This system is used to incentivize carriers based on their performance. It can involve adjustments to freight costs based on various metrics.
  Carrier Master Data: This includes all relevant information about the carriers used in transportation processes, which is crucial for effective transportation management.
  SAP Transportation Management (TM): This module is designed to manage transportation processes, including planning, execution, and settlement.
  
  By ensuring that all necessary carrier information is available and correctly configured, you should be able to resolve the error and successfully perform the bonus-malus calculations.