How To Fix /SCMTMS/CFIR558 - No division and distribution channel maintained in general settings

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/CFIR -

• Message number: 558

• Message text: No division and distribution channel maintained in general settings

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/CFIR558 - No division and distribution channel maintained in general settings ?

  The SAP error message /SCMTMS/CFIR558 indicates that there is no division and distribution channel maintained in the general settings for the relevant sales organization. This error typically occurs in the context of SAP Transportation Management (TM) when trying to create or process a document that requires these settings.
  Cause:
  
  Missing Configuration: The primary cause of this error is that the necessary configuration for the division and distribution channel has not been set up in the system.
  Sales Organization Settings: The sales organization linked to the transaction may not have the required division and distribution channel defined in the general settings.
  Master Data Issues: The relevant master data (like customer master or material master) may not have the division and distribution channel assigned.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Sales Organization Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to SPRO (Customizing) ? Enterprise Structure ? Definition ? Logistics ? Sales and Distribution ? Define, copy, delete, check sales organization.
  Ensure that the sales organization has the necessary division and distribution channel configured.
  
  
  
  Maintain Division and Distribution Channel:
  
  Navigate to SPRO ? Sales and Distribution ? Basic Functions ? Sales Document ? Sales Document Header ? Define Sales Document Types.
  Check if the sales document type you are using has the division and distribution channel assigned.
  
  
  
  Update Master Data:
  
  Check the customer master data and ensure that the division and distribution channel are correctly maintained.
  You can do this by using transaction XD02 (Change Customer) and verifying the relevant data in the sales area data.
  
  
  
  Check Customizing Settings:
  
  Ensure that the customizing settings for the relevant sales area (sales organization, distribution channel, and division) are correctly defined.
  You can check this in the same SPRO path mentioned above.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like XD01 (Create Customer), XD02 (Change Customer), and OVX5 (Define Distribution Channels).
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring sales organizations, distribution channels, and divisions.
  Support: If the issue persists after checking the configurations, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message /SCMTMS/CFIR558 and ensure that the necessary settings are in place for your sales organization.