How To Fix /SCMTMS/CFIR556 - Billing document creation failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/CFIR -

• Message number: 556

• Message text: Billing document creation failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/CFIR556 - Billing document creation failed ?

  The SAP error message /SCMTMS/CFIR556 Billing document creation failed typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the creation of billing documents related to freight orders or transportation charges. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Missing or Incomplete Data: Required fields or data might be missing in the freight order or related documents, such as customer information, pricing conditions, or tax information.
  
  
  Configuration Issues: There may be configuration problems in the SAP system, such as incorrect settings in the billing type, pricing procedure, or condition records.
  
  
  Authorization Issues: The user attempting to create the billing document may not have the necessary authorizations to perform this action.
  
  
  Integration Issues: Problems with the integration between SAP TM and other modules (like SAP SD or FI) can lead to failures in document creation.
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might interfere with the standard process of billing document creation.
  
  
  Technical Errors: There could be underlying technical issues, such as database locks, system performance problems, or other runtime errors.
  
  
  Solutions:
  
  
  Check Data Completeness: Review the freight order and ensure that all required fields are filled out correctly. Pay special attention to customer data, pricing conditions, and any mandatory fields.
  
  
  Review Configuration: Verify the configuration settings for billing types, pricing procedures, and condition records in the SAP system. Ensure that they are set up correctly for the relevant business processes.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to create billing documents. This can be checked in the user roles and profiles.
  
  
  Analyze Logs: Use transaction codes like SLG1 (Application Log) to check for detailed error logs that can provide more context about the failure.
  
  
  Test Integration: If the issue is suspected to be related to integration, test the interfaces between SAP TM and other modules to ensure they are functioning correctly.
  
  
  Debugging: If you suspect custom code is causing the issue, consider debugging the relevant programs or function modules to identify any errors.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/FR_ORDER for freight orders and /SCMTMS/BILLING for billing documents.
  Documentation: Review SAP documentation related to Transportation Management and billing processes for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing the potential causes and following the suggested solutions, you should be able to resolve the /SCMTMS/CFIR556 Billing document creation failed error.