How To Fix /SCMTMS/CFIR557 - No order reason code assigned to credit memo reason code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/CFIR -

• Message number: 557

• Message text: No order reason code assigned to credit memo reason code &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/CFIR557 - No order reason code assigned to credit memo reason code &1 ?

  The SAP error message /SCMTMS/CFIR557 No order reason code assigned to credit memo reason code &1 typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the configuration of credit memo reason codes. This error indicates that the system is unable to find a corresponding order reason code for the specified credit memo reason code.
  Cause:
  
  Missing Configuration: The primary cause of this error is that the credit memo reason code specified in the error message does not have an associated order reason code in the system configuration.
  Incorrect Mapping: There may be a mapping issue where the credit memo reason code is not correctly linked to an order reason code.
  Data Entry Error: The reason code used in the transaction may have been entered incorrectly or may not exist in the system.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for credit memo reason codes in SAP TM.
  Ensure that the credit memo reason code mentioned in the error message is properly configured and has an associated order reason code.
  
  
  
  Assign Order Reason Code:
  
  If the credit memo reason code does not have an assigned order reason code, you will need to create or assign one.
  This can typically be done in the customizing settings under the relevant path for credit memo and order reason codes.
  
  
  
  Verify Data Entry:
  
  Check the transaction where the error occurred to ensure that the correct credit memo reason code is being used.
  If necessary, correct any data entry mistakes.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration steps, refer to the SAP documentation or help resources for guidance on setting up credit memo and order reason codes.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error.
  User Roles: Ensure that you have the necessary permissions to make changes to the configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP TM for further assistance.