How To Fix /SCMTMS/CFIR004 - Sales group &2 does not belong to sales office &3

/SCMTMS/CFIR004 - Overview

• Message type: E = Error

• Message class: /SCMTMS/CFIR -

• Message number: 004

• Message text: Sales group &2 does not belong to sales office &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

/SCMTMS/CFIR004 - Details

• The SAP error message /SCMTMS/CFIR004 indicates that there is a mismatch between the sales group and the sales office in the context of SAP Transportation Management (TM). Specifically, it means that the sales group specified in the transaction does not belong to the sales office that is being referenced.
  
  Cause:
  
  Configuration Issue: The sales group is not correctly assigned to the sales office in the configuration settings.
  Data Entry Error: There may be a mistake in the data entry where the wrong sales group or sales office is being used.
  Master Data Inconsistency: The master data for either the sales group or sales office may not be properly maintained or may have been changed without updating related records.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP and verify that the sales group is correctly assigned to the sales office.
  You can check this in the transaction code OVXG (for sales office) and OVXH (for sales group)