How To Fix /SCMTMS/CFIR004 - Sales group &2 does not belong to sales office &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/CFIR -

• Message number: 004

• Message text: Sales group &2 does not belong to sales office &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/CFIR004 - Sales group &2 does not belong to sales office &3 ?

  The SAP error message /SCMTMS/CFIR004 indicates that there is a mismatch between the sales group and the sales office in the context of SAP Transportation Management (TM). Specifically, it means that the sales group specified in the transaction does not belong to the sales office that is being referenced.
  Cause:
  
  Configuration Issue: The sales group is not correctly assigned to the sales office in the configuration settings.
  Data Entry Error: There may be a mistake in the data entry where the wrong sales group or sales office is being used.
  Master Data Inconsistency: The master data for either the sales group or sales office may not be properly maintained or may have been changed without updating related records.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP and verify that the sales group is correctly assigned to the sales office.
  You can check this in the transaction code OVXG (for sales office) and OVXH (for sales group) to ensure they are linked correctly.
  
  
  
  Verify Master Data:
  
  Check the master data for the sales group and sales office. Ensure that the sales group is indeed assigned to the correct sales office.
  You can use transaction codes like VD03 (Display Customer) or VK03 (Display Sales Organization Data) to review the relevant data.
  
  
  
  Correct Data Entry:
  
  If the error is due to incorrect data entry, correct the sales group or sales office in the transaction you are trying to execute.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines for your organization regarding the assignment of sales groups and sales offices.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or a consultant who specializes in SAP TM for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to sales organization and sales group configuration.
  SAP Notes: Check for any SAP Notes that might address this specific error or provide additional guidance.
  User Roles: Ensure that the user has the appropriate roles and authorizations to access and modify sales group and sales office data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.