How To Fix /SCMTMS/CFIR002 - Sales group &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/CFIR -

• Message number: 002

• Message text: Sales group &2 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/CFIR002 - Sales group &2 does not exist ?

  The SAP error message /SCMTMS/CFIR002 Sales group &2 does not exist typically occurs in the context of SAP Transportation Management (TM) when the system is unable to find a specified sales group in the relevant configuration or master data. This error can arise during various processes, such as creating or processing transportation requests, freight orders, or other logistics-related activities.
  Cause:
  
  
  Missing Sales Group: The specified sales group (denoted by &2 in the error message) does not exist in the system. This could be due to:
  
  The sales group not being created in the system.
  The sales group being deleted or deactivated.
  A typo or incorrect entry in the transaction where the sales group is referenced.
  
  
  
  Configuration Issues: The sales group may not be properly configured in the relevant organizational structure or may not be assigned to the necessary master data (like customers or materials).
  
  
  Data Consistency Issues: There may be inconsistencies in the data between different modules (e.g., Sales and Distribution (SD) and Transportation Management).
  
  
  Solution:
  
  
  Check Sales Group Configuration:
  
  Go to the transaction code OVXG (or SPRO for configuration) to check if the sales group exists.
  If it does not exist, create the sales group using the appropriate configuration steps.
  
  
  
  Verify Master Data:
  
  Check the customer master data or material master data to ensure that the sales group is correctly assigned.
  Use transaction codes like XD03 (for customer) or MM03 (for material) to view the relevant data.
  
  
  
  Correct Data Entry:
  
  Review the transaction where the error occurred and ensure that the sales group is entered correctly without any typos.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring sales groups and their relevance in the TM module.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify sales group data.
  
  
  
  Transport Requests:
  
  If the issue arose after a transport request, ensure that all relevant objects were transported correctly and that there are no missing dependencies.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVXG, XD03, MM03, and SPRO.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.