How To Fix /SCMTMS/CFIR003 - Sales office &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/CFIR -

• Message number: 003

• Message text: Sales office &2 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/CFIR003 - Sales office &2 does not exist ?

  The SAP error message /SCMTMS/CFIR003 Sales office &2 does not exist typically occurs in the context of SAP Transportation Management (TM) when the system is unable to find a specified sales office in the master data. This can happen during various processes, such as creating a transportation request, shipment, or during the execution of a transportation-related transaction.
  Cause:
  
  Missing Master Data: The sales office specified in the transaction does not exist in the system. This could be due to data not being created or maintained properly.
  Incorrect Configuration: The sales office may not be correctly configured in the system, or it may have been deactivated.
  Data Entry Error: There may be a typographical error in the sales office code entered in the transaction.
  Transport Layer Issues: If the system is set up in a way that requires certain transport layers or configurations, missing or incorrect settings can lead to this error.
  
  Solution:
  
  
  Check Sales Office Master Data:
  
  Go to the transaction code OVX5 (or the relevant transaction for your version) to check if the sales office exists.
  If it does not exist, you will need to create it using the appropriate transaction (e.g., OVX4 for creating a sales office).
  
  
  
  Verify Configuration:
  
  Ensure that the sales office is properly configured in the system. Check if it is active and correctly linked to the relevant organizational units.
  
  
  
  Correct Data Entry:
  
  Double-check the sales office code entered in the transaction for any typographical errors. Ensure that it matches the existing sales office codes in the system.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or configuration guides for your specific SAP TM setup to ensure that all necessary settings are in place.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the sales office data.
  
  
  
  Transport Layer Configuration:
  
  If applicable, check the transport layer settings to ensure that they are correctly configured to include the sales office.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVX4, OVX5, and others related to sales office management.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any specific patches or updates that may address the issue.
  Documentation: Review SAP Help documentation for Transportation Management to understand the role of sales offices in the overall process.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP TM for further assistance.