How To Fix /SCMTMS/AC126 - Internet users are not authorized to cancel this business document

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/AC -

• Message number: 126

• Message text: Internet users are not authorized to cancel this business document

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/AC126 - Internet users are not authorized to cancel this business document ?

  The SAP error message /SCMTMS/AC126 Internet users are not authorized to cancel this business document typically occurs in the context of SAP Transportation Management (TM) when a user attempts to cancel a business document (like a shipment or transportation order) but does not have the necessary authorizations to perform that action.
  Cause:
  
  Authorization Issues: The user attempting to cancel the document does not have the required authorization roles or permissions assigned in the SAP system.
  User Type: The error specifically mentions "Internet users," which suggests that the user is accessing the system through a web interface (like SAP Fiori or SAP GUI for HTML) and may have different authorization settings compared to regular SAP GUI users.
  Document Status: The document may be in a status that does not allow cancellation, although this is less likely to trigger this specific error message.
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user's roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to cancel the specific type of business document they are trying to cancel.
  You can use transaction code SU53 immediately after the error occurs to see which authorization check failed.
  
  
  
  Assign Appropriate Roles:
  
  If the user lacks the necessary authorizations, work with your SAP security team to assign the appropriate roles that include the necessary permissions for canceling business documents in SAP TM.
  
  
  
  Review Document Status:
  
  Ensure that the document is in a status that allows for cancellation. If the document is already processed or in a final state, it may not be possible to cancel it.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific authorization objects related to Transportation Management and cancellation of business documents.
  
  
  
  Testing:
  
  After making changes to the user's authorizations, have the user log out and log back in to ensure that the new permissions take effect. Then, attempt to cancel the document again.
  
  
  
  Related Information:
  
  Authorization Objects: In SAP, authorization checks are performed using authorization objects. For transportation management, relevant authorization objects may include S_TMS_AUTH or others specific to TM functionalities.
  Transaction Codes: Familiarize yourself with transaction codes like PFCG (Role Maintenance) to manage user roles and authorizations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context or solutions.
  
  If the issue persists after checking authorizations and document status, it may be beneficial to consult with SAP support or your internal SAP team for further investigation.