How To Fix /SCMTMS/AC123 - Internet users are not authorized to archive this business document

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/AC -

• Message number: 123

• Message text: Internet users are not authorized to archive this business document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/AC123 - Internet users are not authorized to archive this business document ?

  The SAP error message /SCMTMS/AC123 Internet users are not authorized to archive this business document typically occurs in the context of SAP Transportation Management (TM) when a user attempts to archive a business document but lacks the necessary authorizations. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Authorization Issues: The user attempting to archive the document does not have the required authorizations assigned in their user profile. This is often the case for users who are categorized as "Internet users" or have limited roles.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for archiving specific business documents in the SAP TM module.
  Document Type Restrictions: Certain document types may have specific restrictions on who can archive them, which could lead to this error if the user does not meet the criteria.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check the authorization check failure. This will provide insights into which specific authorization is missing.
  Review the user’s roles and authorizations in transaction SU01 or PFCG.
  
  
  
  Modify User Roles:
  
  If the user lacks the necessary authorizations, you may need to modify their roles or create a new role that includes the required permissions for archiving business documents.
  Ensure that the role includes the necessary authorization objects related to archiving, such as S_ARCHIVE or any specific objects related to the business documents in question.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to user roles, consult with your SAP security team or administrator to request the necessary changes.
  
  
  
  Review Documentation:
  
  Check the SAP documentation or help portal for specific details on the authorization objects required for archiving in SAP TM.
  
  
  
  Testing:
  
  After making changes to the user roles, have the user log out and log back in to ensure that the new authorizations take effect. Then, attempt the archiving process again.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues in SAP TM.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the authorization issue related to the error message /SCMTMS/AC123.