How To Fix /SCMTMS/AC124 - Internet users are not authorized to print this business document

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/AC -

• Message number: 124

• Message text: Internet users are not authorized to print this business document

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/AC124 - Internet users are not authorized to print this business document ?

  The SAP error message /SCMTMS/AC124 Internet users are not authorized to print this business document typically occurs in the context of SAP Transportation Management (TM) when an internet user attempts to print a business document but lacks the necessary authorizations.
  Cause:
  
  Authorization Issues: The primary cause of this error is that the user does not have the required authorization to print the specific business document. This can happen if the user role assigned does not include the necessary permissions for printing documents in the SAP system.
  User Type: The error specifically mentions "Internet users," which indicates that the user is accessing the system via a web interface (like SAP Fiori or SAP GUI for HTML) and may have different authorization settings compared to regular SAP GUI users.
  Document Type Restrictions: Certain document types may have specific restrictions on who can print them, based on the configuration in the system.
  
  Solution:
  
  
  Check User Roles and Authorizations:
  
  Go to transaction SU01 (User Maintenance) and check the roles assigned to the user.
  Ensure that the user has the necessary roles that include authorization objects related to printing documents in SAP TM.
  Common authorization objects to check include S_SPO_DEV (for spool requests) and S_TCODE (for transaction codes).
  
  
  
  Modify User Roles:
  
  If the user lacks the necessary authorizations, you may need to modify their roles or create a new role that includes the required permissions.
  Work with your SAP security team to ensure that the user has the appropriate access rights.
  
  
  
  Check Document Type Settings:
  
  Review the configuration for the specific business document type in SAP TM to ensure that there are no restrictions preventing internet users from printing.
  This may involve checking the customizing settings in the SAP system.
  
  
  
  Testing:
  
  After making changes to the user roles or document settings, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues in SAP TM.
  Documentation: Review the SAP documentation for Transportation Management to understand the authorization concepts and how they apply to different user types.
  Support: If the issue persists after checking authorizations and configurations, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the authorization issue related to printing business documents in SAP TM.