How To Fix SCMG_CUSTOMIZING005 - Case type & is already used in cases and cannot be deleted.

SAP Error Message - Details

• Message type: E = Error

• Message class: SCMG_CUSTOMIZING - Messages for Case Customizing

• Message number: 005

• Message text: Case type & is already used in cases and cannot be deleted.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCMG_CUSTOMIZING005 - Case type & is already used in cases and cannot be deleted. ?

  The SAP error message SCMG_CUSTOMIZING005 indicates that you are trying to delete a case type that is currently in use by existing cases in the system. This is a common issue when managing case types in SAP Supply Chain Management (SCM) or similar modules.
  Cause:
  The primary cause of this error is that the case type you are attempting to delete is associated with one or more existing cases. SAP enforces this restriction to maintain data integrity and ensure that all references to the case type are valid.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Existing Cases: 
  
  Use transaction codes like /SCMG/CASE or relevant reports to find all cases that are currently using the case type you want to delete. You may need to filter by the specific case type to see all associated cases.
  
  
  
  Delete or Change Existing Cases:
  
  If the cases are no longer needed, you can delete them. Ensure that you have the necessary authorizations to delete cases.
  If the cases are still required, consider changing their case type to a different one that you do not intend to delete.
  
  
  
  Check for Dependencies:
  
  Ensure that there are no other dependencies or references to the case type in other configurations or processes within the system.
  
  
  
  Retry Deletion:
  
  Once you have either deleted or changed the existing cases, you can attempt to delete the case type again.
  
  
  
  Consult Documentation:
  
  If you are unsure about the implications of deleting a case type or if you encounter further issues, consult the SAP documentation or reach out to your SAP support team for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing cases and case types in SAP SCM.
  Data Integrity: Understand the importance of maintaining data integrity in your SAP system, as deleting objects that are in use can lead to inconsistencies.
  User Authorizations: Ensure that you have the necessary permissions to perform deletions and modifications in the system.
  Backup: Always consider backing up your data or configurations before making significant changes, such as deleting case types.
  
  By following these steps, you should be able to resolve the SCMG_CUSTOMIZING005 error and manage your case types effectively.