How To Fix SCMG_CASE005 - Due to its status, &1 is display only

SAP Error Message - Details

• Message type: E = Error

• Message class: SCMG_CASE - Case: Messages

• Message number: 005

• Message text: Due to its status, &1 is display only

What causes this issue?

A &V1& can be displayed in this status only if it cannot be changed or
deleted.

System Response

The &V1& is displayed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SCMG_CASE005 - Due to its status, &1 is display only ?

  The SAP error message SCMG_CASE005 indicates that a specific case (or object) is in a status that restricts it to display-only mode. This typically means that the case is either completed, closed, or in a state where no further modifications can be made.
  Cause:
  The primary cause of this error is that the case you are trying to modify has reached a status that does not allow for changes. This can happen in various scenarios, such as:
  
  The case has been completed and is no longer editable.
  The case is in a status that is defined as "final" or "closed" in the system configuration.
  The user does not have the necessary permissions to edit the case in its current status.
  
  Solution:
  To resolve this issue, you can consider the following steps:
  
  
  Check the Status of the Case: Review the status of the case to understand why it is in display-only mode. You can do this by navigating to the case details in the SAP system.
  
  
  Review Configuration Settings: If you have access to the configuration settings, check the status management settings for cases in your SAP system. This will help you understand which statuses are editable and which are not.
  
  
  User Permissions: Ensure that you have the necessary permissions to edit the case. If you do not have the required authorization, contact your system administrator to request the appropriate access.
  
  
  Reopen the Case: If the case needs to be modified and it is in a closed or completed status, you may need to follow a specific process to reopen it. This process can vary based on your organization's policies and the configuration of the SAP system.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for more information on case management and status handling. This can provide insights into how to manage cases effectively.
  
  
  Contact Support: If you are unable to resolve the issue on your own, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context.
  User Manuals: Review user manuals or training materials related to case management in your SAP system for best practices and guidelines.
  Community Forums: Engage with SAP community forums or user groups where you can ask questions and share experiences with other users who may have encountered similar issues.
  
  By following these steps, you should be able to understand the cause of the SCMG_CASE005 error and take appropriate action to resolve it.