How To Fix SCMG_ARCHIVING006 - The case record cannot be displayed (problem loading the data)

SAP Error Message - Details

• Message type: E = Error

• Message class: SCMG_ARCHIVING - Messages in the Case Archiving Context

• Message number: 006

• Message text: The case record cannot be displayed (problem loading the data)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCMG_ARCHIVING006 - The case record cannot be displayed (problem loading the data) ?

  The SAP error message SCMG_ARCHIVING006, which states "The case record cannot be displayed (problem loading the data)," typically occurs in the context of SAP Supply Chain Management (SCM) when there is an issue with accessing archived data related to case records. This can happen for various reasons, including data inconsistencies, issues with the archiving process, or problems with the database.
  Causes:
  
  Data Inconsistency: The data in the database may be inconsistent or corrupted, preventing the system from loading the case record.
  Archiving Issues: If the archiving process was not completed successfully, it could lead to missing or incomplete data.
  Authorization Issues: The user may not have the necessary authorizations to access the archived data.
  Database Issues: Problems with the database itself, such as connectivity issues or corruption, can also lead to this error.
  Configuration Issues: Incorrect configuration settings in the archiving object or related settings may cause issues when trying to access archived data.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the consistency of the data in the relevant tables. Look for any inconsistencies or missing entries.
  Review Archiving Logs: Check the archiving logs to see if there were any errors during the archiving process. You can use transaction SARA to access archiving-related logs.
  Re-archive Data: If the archiving process was incomplete, consider re-archiving the data. Ensure that the archiving process is executed correctly and completely.
  Check Authorizations: Verify that the user has the necessary authorizations to access the archived data. You can check this in transaction SU53 or by reviewing the user's roles and authorizations.
  Database Health Check: Perform a health check on the database to ensure that it is functioning correctly. This may involve checking for connectivity issues or running database consistency checks.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archiving Administration), SE11 (Data Dictionary), and SE16 (Data Browser) for troubleshooting.
  SAP Notes: Regularly check for SAP Notes related to archiving and SCM errors, as they can provide specific fixes or workarounds.
  Documentation: Review SAP documentation on archiving processes and best practices to ensure that your system is configured correctly.
  
  By following these steps, you should be able to diagnose and resolve the SCMG_ARCHIVING006 error effectively.