How To Fix /SCMB/ORDER371 - Confirmation Overdue exception created for PO &1 item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 371

• Message text: Confirmation Overdue exception created for PO &1 item &2

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SCMB/ORDER371 - Confirmation Overdue exception created for PO &1 item &2 ?

  The SAP error message /SCMB/ORDER371 Confirmation Overdue exception created for PO &1 item &2 typically indicates that there is a delay in the confirmation process for a purchase order (PO) item. This message is part of the Supply Chain Management (SCM) module and is related to the handling of order confirmations in the system.
  Cause:
  
  Delayed Confirmation: The most common cause of this error is that the confirmation for the purchase order item has not been received within the expected timeframe. This could be due to delays from the supplier or issues in the logistics process.
  System Configuration: There may be configuration settings in the SCM module that define the expected confirmation timeframes, and these may not align with the actual processing times.
  Data Issues: There could be issues with the data related to the purchase order, such as incorrect item details, missing information, or discrepancies between the order and the confirmation.
  
  Solution:
  
  Check Confirmation Status: Verify the status of the confirmation for the specific purchase order item. This can be done by checking the relevant transaction codes in SAP (e.g., ME23N for purchase order display).
  Contact Supplier: If the confirmation is delayed, reach out to the supplier to inquire about the status of the confirmation and resolve any issues that may be causing the delay.
  Review Configuration: Check the configuration settings in the SCM module to ensure that the expected confirmation timeframes are set correctly. Adjust them if necessary to better reflect the actual processing times.
  Data Validation: Ensure that all data related to the purchase order is accurate and complete. Correct any discrepancies that may exist.
  Monitor Exceptions: Use the exception management tools in SAP to monitor and manage exceptions related to order confirmations. This can help in identifying patterns and addressing recurring issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), ME22N (Change Purchase Order), and /SCMB/ORDER (SCM Order Management).
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  Documentation: Review SAP documentation and help resources for best practices in managing purchase order confirmations and handling exceptions in the SCM module.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve the confirmation overdue exception.