How To Fix /SCMB/ORDER370 - Confirmation Overdue exception created for &1 PO items


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCMB/ORDER -

  • Message number: 370

  • Message text: Confirmation Overdue exception created for &1 PO items

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCMB/ORDER370 - Confirmation Overdue exception created for &1 PO items ?

    The SAP error message /SCMB/ORDER370 Confirmation Overdue exception created for &1 PO items typically indicates that there are purchase order (PO) items that have not been confirmed within the expected timeframe. This message is part of the Supply Chain Management (SCM) module and is related to the monitoring of order confirmations.

    Cause:

    1. Delayed Confirmations: The suppliers or vendors have not confirmed the delivery of the goods within the expected time frame.
    2. System Configuration: There may be issues with the configuration of the system that affect how confirmations are processed or monitored.
    3. Communication Issues: There could be communication problems between the SAP system and external systems or vendors.
    4. Data Entry Errors: Incorrect data entry in the purchase order or related documents may lead to discrepancies in expected confirmation dates.

    Solution:

    1. Check Confirmation Status: Review the status of the purchase order items to see if confirmations have been received. You can do this by checking the relevant transaction codes (e.g., ME23N for purchase orders).
    2. Contact Suppliers: Reach out to the suppliers to inquire about the status of the confirmations and to understand any delays they may be experiencing.
    3. Review System Settings: Ensure that the system settings for order confirmations are correctly configured. This may involve checking the settings in the SCM module or related areas.
    4. Adjust Timeframes: If necessary, adjust the expected confirmation timeframes in the system to better align with supplier capabilities.
    5. Monitor Exceptions: Use the exception management tools in SAP SCM to monitor and manage overdue confirmations effectively.
    6. Training and Awareness: Ensure that all relevant personnel are trained on the importance of timely confirmations and the processes involved.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), ME2N (Purchase Orders by PO Number), and /SCMB/ORDER (SCM Order Management).
    • SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address known issues.
    • Documentation: Review SAP documentation and help resources for best practices in managing purchase order confirmations and exceptions.

    By addressing the underlying causes and implementing the suggested solutions, you can resolve the /SCMB/ORDER370 error and improve the efficiency of your order confirmation process.

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