How To Fix /SCMB/ORDER369 - &1 PO items were evaluated for overdue-confirmation exception

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 369

• Message text: &1 PO items were evaluated for overdue-confirmation exception

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/ORDER369 - &1 PO items were evaluated for overdue-confirmation exception ?

  The SAP error message /SCMB/ORDER369 indicates that there are purchase order (PO) items that have been evaluated for overdue confirmation exceptions in the Supply Chain Management (SCM) module. This message typically arises in the context of managing supply chain processes, particularly when dealing with confirmations of orders that are overdue.
  Cause:
  The error message is triggered when the system identifies that certain PO items have not been confirmed within the expected timeframe. This can happen due to various reasons, including:
  
  Delayed Supplier Confirmations: Suppliers may not have provided timely confirmations for the delivery of goods.
  System Configuration Issues: There may be issues with the configuration of the SCM system that affect how overdue confirmations are processed.
  Data Entry Errors: Incorrect data entry in the purchase orders or related documents can lead to discrepancies in expected delivery dates.
  Logistical Issues: Problems in the supply chain, such as transportation delays or inventory shortages, can also contribute to overdue confirmations.
  
  Solution:
  To resolve the issue indicated by the error message /SCMB/ORDER369, you can take the following steps:
  
  
  Check PO Status: Review the status of the affected purchase orders to determine if they have been confirmed or if there are any outstanding confirmations from suppliers.
  
  
  Contact Suppliers: Reach out to the suppliers associated with the overdue items to inquire about the status of their confirmations and to expedite the process if necessary.
  
  
  Review Configuration: Ensure that the SCM system is properly configured to handle overdue confirmations. This may involve checking settings related to confirmation thresholds and exception handling.
  
  
  Update Delivery Dates: If there are legitimate reasons for the delays (e.g., extended lead times), consider updating the expected delivery dates in the system to reflect the new timelines.
  
  
  Monitor Exceptions: Utilize the exception management tools within SAP SCM to monitor and manage overdue confirmations more effectively. This can help in identifying patterns and preventing future occurrences.
  
  
  Training and Awareness: Ensure that relevant personnel are trained on the importance of timely confirmations and the processes involved in managing purchase orders.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SCM that can help you manage purchase orders and confirmations, such as ME23N (Display Purchase Order) and ME22N (Change Purchase Order).
  Documentation: Refer to SAP documentation and help resources for detailed guidance on managing exceptions and understanding the SCM module.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or updates that address known issues.
  
  By following these steps, you should be able to address the error message /SCMB/ORDER369 and improve the management of overdue confirmations in your supply chain processes.