How To Fix /SCMB/ORDER365 - Error while determining exceptions; insufficient data

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 365

• Message text: Error while determining exceptions; insufficient data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/ORDER365 - Error while determining exceptions; insufficient data ?

  The SAP error message /SCMB/ORDER365 Error while determining exceptions; insufficient data typically occurs in the context of SAP Supply Chain Management (SCM) when the system is unable to determine exceptions for a specific order due to a lack of necessary data. This can happen in various scenarios, such as during the processing of orders, planning, or exception management.
  Causes:
  
  Missing Data: The most common cause is that the required data for the order or the relevant master data (like material master, customer master, etc.) is incomplete or missing.
  Configuration Issues: Incorrect configuration settings in the SCM system can lead to the inability to determine exceptions.
  Inconsistent Data: Data inconsistencies in the order or related master data can prevent the system from processing the exceptions correctly.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the required data.
  System Bugs: There may be bugs or issues in the specific version of the SAP software being used.
  
  Solutions:
  
  Check Data Completeness: Ensure that all necessary data for the order is complete. This includes checking the order details, material master data, and any other relevant information.
  Review Configuration: Verify the configuration settings in the SCM system to ensure they are set up correctly for exception handling.
  Data Consistency Check: Run consistency checks on the relevant data to identify and correct any inconsistencies.
  User Authorizations: Ensure that the user has the necessary authorizations to access the data required for exception determination.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. Sometimes, SAP releases patches or updates that fix known issues.
  Debugging: If you have access to technical resources, consider debugging the process to identify where the data is insufficient.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SCM that may help in troubleshooting, such as /SCMB/ORDER for order management.
  Documentation: Review SAP documentation related to exception management and order processing in SCM for additional insights.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed and resolved by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with SAP directly for more in-depth troubleshooting.