How To Fix /SCMB/ORDER104 - Order &1 item &2: ship-to location &3 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 104

• Message text: Order &1 item &2: ship-to location &3 is invalid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/ORDER104 - Order &1 item &2: ship-to location &3 is invalid ?

  The SAP error message /SCMB/ORDER104 indicates that there is an issue with the ship-to location specified for a particular order item. This error typically arises in the context of supply chain management and logistics within the SAP system, particularly when dealing with order processing in the SAP Advanced Planning and Optimization (APO) module or similar functionalities.
  Cause:
  The error message /SCMB/ORDER104 can be triggered by several factors, including:
  
  Invalid Ship-to Location: The ship-to location specified in the order does not exist in the system or is not recognized as valid.
  Master Data Issues: The master data for the ship-to location may be incomplete or incorrectly configured.
  Status of the Location: The ship-to location may be inactive or blocked for certain transactions.
  Data Consistency: There may be inconsistencies in the data between different modules (e.g., between SAP ERP and SAP APO).
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified ship-to location.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Verify Ship-to Location:
  
  Check the ship-to location specified in the order. Ensure that it is correctly entered and exists in the system.
  Use transaction codes like XD03 (Display Customer) or VD03 (Display Customer Sales Area) to verify the details of the ship-to location.
  
  
  
  Check Master Data:
  
  Ensure that the master data for the ship-to location is complete and correctly configured. This includes checking the address, contact information, and any relevant settings.
  
  
  
  Review Location Status:
  
  Check if the ship-to location is active and not blocked for transactions. You can do this by reviewing the status settings in the customer master data.
  
  
  
  Data Consistency:
  
  Ensure that there are no inconsistencies between the data in different modules. If you are using SAP APO, ensure that the data is synchronized with the SAP ERP system.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access and use the ship-to location. If not, consult with your SAP security team to adjust the authorizations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for checking master data, such as XD03, VD03, MM03 (for material master), and SE16 (for table data).
  SAP Notes: Search for SAP Notes related to /SCMB/ORDER104 for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the error message /SCMB/ORDER104.