How To Fix /SCMB/DM_DLV237 - ASN &1 item &2: ref doc. &3/&4 contains different goods recipient address

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/DM_DLV -

• Message number: 237

• Message text: ASN &1 item &2: ref doc. &3/&4 contains different goods recipient address

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/DM_DLV237 - ASN &1 item &2: ref doc. &3/&4 contains different goods recipient address ?

  The SAP error message /SCMB/DM_DLV237 indicates that there is a discrepancy in the goods recipient address between the Advanced Shipping Notification (ASN) and the reference document (such as a sales order or delivery). This error typically arises in the context of supply chain management and logistics when the system detects that the address specified in the ASN does not match the address in the related document.
  Cause:
  
  Mismatch in Addresses: The most common cause is that the goods recipient address in the ASN does not match the address in the reference document (e.g., sales order, delivery).
  Data Entry Errors: There may have been a manual error during data entry, leading to incorrect addresses being entered in either the ASN or the reference document.
  Changes in Recipient Information: If the recipient's address was changed after the reference document was created, but the ASN was not updated accordingly, this error can occur.
  Configuration Issues: There may be configuration settings in the SAP system that enforce strict address matching, leading to this error if there are any discrepancies.
  
  Solution:
  
  Verify Addresses: Check the addresses in both the ASN and the reference document. Ensure that they match exactly, including any details such as postal codes, street names, and recipient names.
  Update ASN or Reference Document: Depending on which address is correct, you may need to update either the ASN or the reference document to ensure they match.
  Check for Changes: If there have been recent changes to the recipient's address, ensure that all relevant documents are updated to reflect this change.
  Consult with Stakeholders: If the discrepancy is due to a business process change, consult with relevant stakeholders (e.g., sales, logistics) to ensure that everyone is aligned on the correct address.
  Review Configuration: If this error occurs frequently, review the configuration settings in SAP related to address validation and ASN processing to determine if adjustments are needed.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as VL03N (Display Outbound Delivery) or VL02N (Change Outbound Delivery) to view and edit the relevant documents.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  Documentation: Review SAP documentation on Advanced Shipping Notifications and address management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to resolve the error and ensure that the ASN and reference document are aligned correctly.