How To Fix /SCF/UIANOT_MESSAGES017 - User &1 personal data has no fax number

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCF/UIANOT_MESSAGES -

• Message number: 017

• Message text: User &1 personal data has no fax number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCF/UIANOT_MESSAGES017 - User &1 personal data has no fax number ?

  The SAP error message /SCF/UIANOT_MESSAGES017 indicates that a user (identified by &1) does not have a fax number associated with their personal data in the system. This message typically arises in scenarios where a fax number is required for certain processes, such as sending documents or notifications.
  Cause:
  
  Missing Data: The primary cause of this error is that the user’s personal data record does not include a fax number. This could be due to incomplete data entry during user creation or updates.
  Configuration Settings: In some cases, the system configuration may require a fax number for specific functionalities, leading to this error when the number is not present.
  
  Solution:
  
  
  Update User Data:
  
  Navigate to the user’s personal data record in the SAP system.
  Add the missing fax number in the appropriate field.
  Save the changes to ensure the fax number is now associated with the user.
  
  
  
  Check Configuration:
  
  If the requirement for a fax number seems unnecessary, review the configuration settings to determine if it can be made optional.
  Consult with your SAP administrator or functional consultant to adjust the settings if needed.
  
  
  
  User Training:
  
  Ensure that users responsible for maintaining personal data are trained to enter all required information, including fax numbers, during user creation or updates.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SU01 (User Maintenance) to update user information.
  Data Validation: Implement data validation checks to ensure that all required fields are filled out during user creation or updates.
  Documentation: Refer to SAP documentation or help files for more details on user data management and the specific requirements for your organization.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team for further investigation.