How To Fix /SCF/UIANOT_MESSAGES019 - Recipient user &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCF/UIANOT_MESSAGES -

• Message number: 019

• Message text: Recipient user &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCF/UIANOT_MESSAGES019 - Recipient user &1 does not exist ?

  The SAP error message /SCF/UIANOT_MESSAGES019 Recipient user &1 does not exist typically indicates that the system is trying to send a notification or message to a user that is not recognized in the system. This can occur in various scenarios, such as when using the SAP Fiori Launchpad, SAP Workflow, or other notification services.
  Cause:
  
  Non-existent User: The user ID specified in the error message (&1) does not exist in the SAP system.
  User Deactivation: The user may exist but has been deactivated or locked.
  Incorrect User ID: There may be a typo or formatting issue in the user ID being referenced.
  User Not Assigned to the System: The user may not be assigned to the relevant client or system.
  Authorization Issues: The user may not have the necessary authorizations to receive notifications.
  
  Solution:
  
  
  Verify User Existence:
  
  Check if the user ID exists in the system by using transaction code SU01 (User Maintenance).
  If the user does not exist, create the user or correct the user ID in the notification settings.
  
  
  
  Check User Status:
  
  If the user exists, ensure that the user is active and not locked. You can check this in the SU01 transaction.
  If the user is locked, unlock the user.
  
  
  
  Correct User ID:
  
  Review the configuration or code that generates the notification to ensure that the user ID is correctly specified.
  
  
  
  User Assignment:
  
  Ensure that the user is assigned to the correct client and has the necessary roles and authorizations to receive notifications.
  
  
  
  Check Notification Configuration:
  
  Review the configuration settings for notifications in the relevant application or workflow to ensure that they are set up correctly.
  
  
  
  Testing:
  
  After making the necessary changes, test the notification functionality again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  PFCG: Role Maintenance (to check user roles and authorizations)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review SAP documentation related to user management and notifications for further insights.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or Security team for further assistance.