How To Fix /SCF/UIANOT_MESSAGES015 - User &1 personal data has no email address

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCF/UIANOT_MESSAGES -

• Message number: 015

• Message text: User &1 personal data has no email address

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCF/UIANOT_MESSAGES015 - User &1 personal data has no email address ?

  The SAP error message /SCF/UIANOT_MESSAGES015 indicates that a user (identified by &1) does not have an email address associated with their personal data in the system. This can occur in various SAP modules, particularly in scenarios involving user notifications, workflows, or any functionality that requires email communication.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the user profile does not have an email address entered in the personal data section.
  Data Synchronization Issues: If the user data is synchronized from an external system (like an LDAP directory), there may be issues with the synchronization process that prevent the email address from being populated.
  User Creation Process: During the user creation process, the email address may not have been entered or saved correctly.
  
  Solution:
  
  
  Update User Profile:
  
  Navigate to the user management transaction (e.g., SU01 for user maintenance).
  Enter the user ID that is causing the error.
  Go to the "Address" tab and ensure that the email address is filled in the "E-mail" field.
  Save the changes.
  
  
  
  Check Data Synchronization:
  
  If the user data is synchronized from an external source, check the synchronization settings and logs to ensure that the email address is being pulled correctly.
  If necessary, manually update the email address in the external system and re-synchronize.
  
  
  
  User Creation Process:
  
  Review the user creation process to ensure that all required fields, including the email address, are being filled out correctly.
  If using a custom user creation program or transaction, ensure that it includes the email address field.
  
  
  
  Testing:
  
  After updating the user profile, test the functionality that was generating the error to confirm that the issue has been resolved.
  
  
  
  Related Information:
  
  User Management Transactions: Familiarize yourself with transactions like SU01 (User Maintenance), SU10 (Mass User Maintenance), and PFCG (Role Maintenance) for managing user data.
  Email Configuration: Ensure that the SAP system is properly configured to send emails. This includes settings in transaction SCOT (SAPconnect) and ensuring that the SMTP settings are correct.
  Authorization Issues: Ensure that the user performing the update has the necessary authorizations to modify user data.
  
  By following these steps, you should be able to resolve the error message and ensure that the user has a valid email address associated with their profile.