How To Fix /SCF/UIANOT_MESSAGES014 - User &1 communication data not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCF/UIANOT_MESSAGES -

• Message number: 014

• Message text: User &1 communication data not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCF/UIANOT_MESSAGES014 - User &1 communication data not found ?

  The SAP error message /SCF/UIANOT_MESSAGES014 User &1 communication data not found typically indicates that the system is unable to find the communication data for the specified user. This can occur in various scenarios, particularly when dealing with user notifications, communication settings, or integration with other systems.
  Cause:
  
  Missing User Data: The user specified in the error message does not have any communication data (like email, phone number, etc.) set up in the system.
  User Not Maintained: The user might not be properly maintained in the relevant communication tables or settings.
  Authorization Issues: The user may not have the necessary authorizations to access the communication data.
  Configuration Issues: There may be issues with the configuration of the communication settings in the system.
  
  Solution:
  
  
  Check User Communication Data:
  
  Go to the user master record (transaction code SU01).
  Enter the user ID and check the "Address" tab to ensure that communication data (like email address) is maintained.
  
  
  
  Maintain Communication Data:
  
  If the communication data is missing, add the necessary information (e.g., email address, phone number) in the user master record.
  
  
  
  Verify User Roles and Authorizations:
  
  Ensure that the user has the appropriate roles and authorizations to access the communication data.
  Check the authorization objects related to user communication.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings related to user communication in the relevant customizing transactions.
  Ensure that the communication methods are correctly set up.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module or functionality you are working with for any additional troubleshooting steps.
  
  
  
  System Logs:
  
  Check system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01 - User Maintenance
  SU03 - Authorization Maintenance
  SLG1 - Application Log
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  User Communication Settings: Familiarize yourself with the communication settings in your SAP system, as they can vary based on the specific implementation and modules in use.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or Security team for further assistance.