How To Fix /SCDL/MSG_SRV019 - Error reading shipping data at header level

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/MSG_SRV -

• Message number: 019

• Message text: Error reading shipping data at header level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/MSG_SRV019 - Error reading shipping data at header level ?

  The SAP error message /SCDL/MSG_SRV019 indicates that there is an issue with reading shipping data at the header level in the SAP system. This error typically arises in the context of logistics and supply chain management, particularly when dealing with shipping documents or delivery processing.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the shipping data stored in the database, such as missing or incorrect entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the shipping data.
  Configuration Issues: Incorrect configuration settings in the shipping or logistics modules could lead to this error.
  System Performance: If the system is experiencing performance issues, it may fail to read the data in a timely manner.
  Transport Layer Issues: Problems with the transport layer or network issues could prevent the system from accessing the required data.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like SE11 or SE16 to check the relevant database tables for inconsistencies or missing data.
  Run consistency checks or reports to identify and rectify any data issues.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access shipping data.
  Use transaction SU53 to analyze authorization failures.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the shipping and logistics modules to ensure they are set up correctly.
  Consult with your SAP Basis or functional team to verify that all necessary configurations are in place.
  
  
  
  System Performance:
  
  Monitor system performance and check for any bottlenecks that may be affecting data retrieval.
  Consider optimizing database performance or increasing system resources if necessary.
  
  
  
  Check Transport Layer:
  
  Verify that there are no network issues affecting the transport layer.
  Ensure that all relevant services are running correctly.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Debugging:
  
  If you have access to development tools, consider debugging the program or transaction that is generating the error to identify the root cause.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VL03N (Display Outbound Delivery) to test and replicate the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to shipping and logistics to ensure that all processes are being followed correctly.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team or consult with SAP directly for further assistance.