How To Fix /SCDL/MSG_SRV017 - Error reading status data at header level


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCDL/MSG_SRV -

  • Message number: 017

  • Message text: Error reading status data at header level

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCDL/MSG_SRV017 - Error reading status data at header level ?

    The SAP error message /SCDL/MSG_SRV017 indicates that there is an issue with reading status data at the header level in the context of SAP Supply Chain Management (SCM) or Advanced Planning and Optimization (APO). This error typically arises when there are inconsistencies or issues with the data in the system.

    Causes:

    1. Data Inconsistencies: There may be inconsistencies in the data stored in the database, such as missing or corrupted entries in the relevant tables.
    2. Authorization Issues: The user may not have the necessary authorizations to access the data.
    3. Configuration Issues: Incorrect configuration settings in the system can lead to problems when trying to read status data.
    4. System Performance: Performance issues or timeouts during data retrieval can also trigger this error.
    5. Transport Issues: If the system has recently undergone a transport of changes, it may lead to temporary inconsistencies.

    Solutions:

    1. Check Data Consistency: Use transaction codes like SE11 to check the relevant database tables for inconsistencies. You may need to run consistency checks or repair tools provided by SAP.
    2. Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the relevant data. You can check this using transaction SU53 to analyze authorization failures.
    3. Configuration Review: Review the configuration settings related to the SCM or APO modules to ensure they are set up correctly.
    4. System Performance: Monitor system performance and check for any long-running processes or locks that may be affecting data retrieval. You can use transaction SM50 to monitor active processes.
    5. Check Transport Logs: If the error occurred after a transport, check the transport logs for any issues that may have arisen during the transport process.
    6. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SU53 (Authorization Check), SM50 (Process Overview), and ST22 (Dump Analysis).
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant logs or screenshots.
    • Documentation: Review the official SAP documentation for SCM/APO for any additional troubleshooting steps or best practices.

    By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.

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