How To Fix /SCDL/MSG_SRV016 - Error reading reference data at header level

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/MSG_SRV -

• Message number: 016

• Message text: Error reading reference data at header level

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/MSG_SRV016 - Error reading reference data at header level ?

  The SAP error message /SCDL/MSG_SRV016 indicates an issue with reading reference data at the header level, typically in the context of SAP Supply Chain Management (SCM) or Advanced Planning and Optimization (APO). This error can arise due to various reasons, including data inconsistencies, missing reference data, or configuration issues.
  Causes:
  
  Missing or Incomplete Data: The reference data required for processing may be missing or incomplete in the system.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the system from reading the reference data correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the required reference data.
  Configuration Errors: Incorrect configuration settings in the system can lead to issues in reading reference data.
  Transport Issues: If the system has recently undergone a transport, there may be issues with the data not being properly transported.
  
  Solutions:
  
  Check Data Completeness: Verify that all necessary reference data is present and complete. This includes checking master data such as materials, vendors, and customers.
  Data Consistency Check: Use transaction codes like SLG1 (Application Log) to check for any logs related to the error. This can help identify inconsistencies in the data.
  Authorization Check: Ensure that the user has the necessary authorizations to access the reference data. This can be checked in transaction SU53 or by consulting with your security team.
  Configuration Review: Review the configuration settings related to the specific process or module where the error occurred. Ensure that all settings are correctly defined.
  Transport Validation: If the error occurred after a transport, validate that all necessary objects and data were transported correctly. You may need to re-transport or manually adjust the data.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require assistance from a technical consultant.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review the relevant SAP documentation for the module you are working with to understand the expected data structure and requirements.
  Community Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and how they resolved them.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with an SAP expert or your internal IT support team for further assistance.