How To Fix /SCDL/MSG_SRV021 - Error reading administrative data at header level

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/MSG_SRV -

• Message number: 021

• Message text: Error reading administrative data at header level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/MSG_SRV021 - Error reading administrative data at header level ?

  The SAP error message /SCDL/MSG_SRV021 indicates that there is an issue with reading administrative data at the header level in the context of SAP Supply Chain Data Lifecycle (SCDL) or similar modules. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data stored in the database, which can prevent the system from reading the administrative data correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  Configuration Issues: Incorrect configuration settings in the SCDL or related modules can lead to this error.
  Missing Data: Required data fields may be missing or not properly populated in the database.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies.
  Run consistency checks or data validation reports if available.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the data. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to the SCDL or the specific module you are working with. Ensure that all necessary settings are correctly configured.
  
  
  
  Data Population:
  
  Check if all required fields in the header data are populated correctly. If any fields are missing, update them accordingly.
  
  
  
  System Logs and Notes:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context.
  Look for SAP Notes related to this error message in the SAP Support Portal. There may be patches or updates that address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SU53, and SLG1 for data checks and authorization reviews.
  SAP Notes: Regularly check for SAP Notes that may address known issues or provide guidance on resolving specific error messages.
  Documentation: Review the official SAP documentation for the SCDL module or the specific area where the error occurs for additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.