How To Fix /SCDL/BO_ACTION065 - Error occurred while locking item

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/BO_ACTION -

• Message number: 065

• Message text: Error occurred while locking item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/BO_ACTION065 - Error occurred while locking item ?

  The SAP error message /SCDL/BO_ACTION065 indicates that there was an issue while trying to lock an item in the system. This error typically occurs in the context of SAP Supply Chain Management (SCM) or SAP Advanced Planning and Optimization (APO) when the system is unable to lock a specific object or item for processing. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  
  Concurrent Access: Another user or process may already have locked the item you are trying to access. SAP uses locking mechanisms to prevent data inconsistencies when multiple users attempt to modify the same data simultaneously.
  
  
  System Performance Issues: If the system is experiencing performance issues, it may not be able to acquire the necessary locks in a timely manner.
  
  
  Configuration Issues: There may be configuration settings in the system that are affecting the locking mechanism.
  
  
  Database Locks: There could be database-level locks that are preventing the item from being locked in the application layer.
  
  
  Transport Issues: If the error occurs after a transport, it could be related to inconsistencies introduced during the transport process.
  
  
  Solutions:
  
  
  Check for Existing Locks: Use transaction code SM12 to check for existing locks on the item. If you find that another user has locked the item, you may need to wait until they release the lock or contact them to resolve the issue.
  
  
  System Performance Monitoring: Monitor the system performance to ensure that it is running optimally. Check for any long-running processes that may be causing delays.
  
  
  Review Configuration: Review the configuration settings related to locking in your SAP system. Ensure that they are set up correctly and that there are no conflicts.
  
  
  Database Administration: If you suspect database locks, work with your database administrator to identify and resolve any issues at the database level.
  
  
  Retry the Operation: Sometimes, simply retrying the operation after a short wait can resolve transient locking issues.
  
  
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  
  
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be known issues or recommended solutions documented by SAP.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (for system logs), and ST22 (for dumps) to help diagnose the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to locking mechanisms in SCM/APO for a deeper understanding of how locks are managed in the system.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.