How To Fix /SCDL/BO_ACTION064 - Document cannot be changed because follow-on doc. locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/BO_ACTION -

• Message number: 064

• Message text: Document cannot be changed because follow-on doc. locked by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/BO_ACTION064 - Document cannot be changed because follow-on doc. locked by another user ?

  The SAP error message /SCDL/BO_ACTION064 indicates that a document cannot be changed because it is locked by another user due to a follow-on document. This typically occurs in scenarios where a document is being processed in a workflow or when there are dependencies between documents in the SAP system.
  Cause:
  
  Document Locking: The document you are trying to change is locked because another user is currently editing or processing a follow-on document that is linked to it.
  Workflow Processes: If the document is part of a workflow, it may be locked while waiting for approval or further processing by another user.
  Transaction in Progress: The document may be involved in a transaction that is still in progress, preventing changes until the transaction is completed.
  
  Solution:
  
  Identify the Lock: Use transaction code SM12 to check for locks in the system. You can search for the user who has locked the document and the specific document number.
  Contact the User: If you identify the user who has locked the document, you can reach out to them to see if they can release the lock or complete their processing.
  Wait for Release: If the lock is due to a workflow or transaction that is expected to complete, you may need to wait until the other user finishes their work.
  Force Unlock (if necessary): If the lock is no longer valid (e.g., the user has left the session), a system administrator can use transaction SM12 to delete the lock entry. However, this should be done with caution, as it may lead to data inconsistencies.
  Check Workflow Status: If the document is part of a workflow, check the workflow status to see if it is stuck or requires attention.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SWI1: To check workflow instances and their statuses.
  
  
  Documentation: Refer to SAP Help documentation for more details on document locking and workflows.
  User Training: Ensure that users are trained on how to properly release locks and manage workflows to minimize such issues in the future.
  
  By following these steps, you should be able to resolve the error and proceed with the necessary changes to the document.