How To Fix /SCDL/BO_ACTION063 - Document cannot be changed because preceding doc. locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/BO_ACTION -

• Message number: 063

• Message text: Document cannot be changed because preceding doc. locked by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/BO_ACTION063 - Document cannot be changed because preceding doc. locked by another user ?

  The SAP error message /SCDL/BO_ACTION063 indicates that a document cannot be changed because it is currently locked by another user. This typically occurs in scenarios where multiple users are trying to access or modify the same document simultaneously, leading to a conflict.
  Cause:
  
  Document Locking: SAP uses a locking mechanism to prevent data inconsistencies. When a user opens a document for editing, it gets locked for that user, and other users are prevented from making changes until the lock is released.
  Session Timeout: If a user has left a session open for an extended period, the document may remain locked even if the user is no longer actively working on it.
  User Error: Sometimes, users may not realize that they have a document open in another session or instance of SAP.
  Technical Issues: Occasionally, system errors or crashes can lead to documents being left in a locked state.
  
  Solution:
  
  Check Document Lock: Identify which user has locked the document. You can use transaction code SM12 to view and manage locks. Look for the document ID and see which user has it locked.
  Release the Lock: If you have the necessary permissions, you can manually release the lock from SM12. However, be cautious when doing this, as it may lead to data loss if the other user is actively working on the document.
  Communicate with the User: If you identify the user who has the document locked, reach out to them to see if they can release the lock by closing their session or saving their changes.
  Wait for Automatic Release: If the lock is due to a session timeout or a temporary issue, it may be released automatically after a certain period.
  Check for Background Jobs: Sometimes, background jobs may hold locks on documents. Ensure that no background processes are running that could be causing the lock.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks can be exclusive (preventing all other access) or shared (allowing read access).
  User Training: Educating users about proper session management and the implications of leaving documents open can help reduce the frequency of this error.
  System Configuration: In some cases, system settings related to locking behavior can be adjusted by an SAP Basis administrator to better suit the organization's needs.
  
  If the issue persists or if you encounter frequent locking issues, it may be beneficial to consult with your SAP Basis team or support for further investigation and potential system optimizations.