How To Fix /SCA/SDPR_INTERNAL026 - Accuracy (ASN) &1/&2: Different customer (&3/&4)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/SDPR_INTERNAL -

• Message number: 026

• Message text: Accuracy (ASN) &1/&2: Different customer (&3/&4)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/SDPR_INTERNAL026 - Accuracy (ASN) &1/&2: Different customer (&3/&4) ?

  The SAP error message /SCA/SDPR_INTERNAL026 typically relates to issues with Advanced Shipping Notifications (ASN) in the context of Supply Chain Management (SCM) or Logistics Execution (LE). This specific error indicates a mismatch in customer information during the processing of an ASN.
  Cause:
  The error message indicates that there is a discrepancy between the customer information in the ASN and the expected customer information in the system. The placeholders in the message represent:
  
  &1 and &2: These usually represent the ASN number and the line item number.
  &3 and &4: These represent the customer information that is causing the mismatch.
  
  This can occur due to several reasons:
  
  Incorrect ASN Data: The ASN may have been created with incorrect customer details.
  Data Synchronization Issues: There may be a delay or error in synchronizing customer data between systems (e.g., between the ERP and the EDI system).
  Configuration Issues: There may be configuration settings in the system that are not aligned with the expected customer data.
  Manual Entry Errors: If the ASN was manually entered, there could be typographical errors in the customer information.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Verify ASN Data: Check the ASN data for accuracy. Ensure that the customer information matches the expected values in the system.
  Check Customer Master Data: Review the customer master data in SAP to ensure that it is correctly set up and that there are no discrepancies.
  Review Configuration Settings: Check the configuration settings related to ASN processing and customer data to ensure they are correctly set up.
  Recreate ASN: If the ASN data is incorrect, consider recreating the ASN with the correct customer information.
  Consult Logs: Look at the application logs or error logs for more detailed information about the error, which may provide additional context.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like VL03N (Display Outbound Delivery) or WE02 (Display IDoc) to investigate the ASN and related documents.
  Documentation: Refer to SAP documentation for Advanced Shipping Notifications and customer master data management for more detailed guidance.
  User Exits and BAdIs: If custom logic is involved in ASN processing, check for any user exits or BAdIs that might be affecting the data.
  
  By following these steps, you should be able to identify and resolve the cause of the error message /SCA/SDPR_INTERNAL026.